Favourable Price-Quality Ratio: Compared to its competition, Hakika offers competitive rates to its clients. Service Quality – Hakika is a trusted brand and a market leader in East Africa. Quality is strictly monitored and controlled by qualified inspectors who are duly certified by international bodies like IICL (Institute of international Container Lessors). In addition, the company yards are well equipped with modern equipment to ensure proper handling of clients’ property.
Personalized/Customized: Hakika offers customized tailor made solutions to different clients as different clients have different needs. With its customer-centric approach, Hakika strives to act as a one stop shop for client needs as far as empty container handling is concerned. In the depots, clients get dedicated zones for their containers.
Hakika’s depots are securely guarded full time by own security team and an out sourced security company. The depots have CCTV cameras installed to constantly monitor container movements and security.
Sufficient flood-light towers have been installed at the yards to ensure there is adequate lighting during night operations as the facility operates on a 24 hour basis. Hakika Transport Services is fully insured and licensed by the Kenya’s Ministry of Transport. The insurance policies provide adequate cover for the clients’ containers while at the custody of Hakika Transport Services.
The company has invested in ICT systems to increase efficiency and promote transparency. With in-house computer systems, including EDI capabilities, activities such as container movements can also be promptly reported to each client as per their tailor made requirement. The company is in the process of acquiring ISO certification.
